Terms of service

Stathia is provided by Stathia Ltd, company number 14590630, registered in England & Wales, of Northamptonshire, UK. In these terms "we" and "us" means that company, and "you" means the business that holds the account.

These terms apply from the moment you create an account. They are a business-to-business agreement — Stathia is sold to companies, not to consumers.

Reach us at legal@stathia.com for anything about this agreement, or support@stathia.com if something isn't working.

A licence to use Stathia for your own construction business, for as long as your subscription is running, for the number of projects and people your plan covers. The licence is yours to use, not to resell, sublicense, white-label or rent out.

We'll keep developing the product. Features get added and improved; occasionally something gets replaced by a better version of itself. If we ever have to remove something you rely on, you get at least 30 days' notice and a way to export what it held.

• Accurate account details, and keeping your sign-in credentials to yourself. What happens under your account is treated as done by you.
• Making sure the people you invite are entitled to see what their role gives them access to.
• Having a lawful basis for the personal data you put in — competence records, right-to-work evidence, health and payroll data — and telling your people it is held here.
• Reviewing and approving anything Stathia drafts for you, before you rely on it or issue it.

You agree not to use Stathia to break the law, to attack or overload the service, to reverse-engineer it, or to copy it into a competing product.

This one matters more than the rest of the page, so it is not buried.

• Stathia is not an accreditation body. The annual compliance check produces your own evidence, scored against a published framework. It is not an SSIP certificate, and only an assessing body — CHAS, SMAS, Constructionline and the rest — can award one.
• Stathia is not your competent person. The AI drafts documents from what you give it, quickly and to a good standard. It does not carry your legal duties under CDM, the Management Regulations, COSHH, LOLER or anything else. A competent person in your business reviews, edits and approves every document before it is issued or relied on — and every generated document says so on its face.
• Stathia is not legal, safety or tax advice. Payroll and CIS calculations are tools; the returns and the liability remain yours.

Everything you put into Stathia — records, documents, photographs, approvals — remains yours. You give us only the permission we need to store it, process it and show it back to the right people in your company, so the product can work.

Any account admin can export the whole dataset at any time from Settings. You don't have to ask, and you don't have to be in good standing to do it. How we handle personal data, who processes it and how long it's kept is in the privacy policy, which forms part of these terms. Where we process personal data on your behalf we do it as your processor, on your instructions.

Current plans, billed monthly or annually:

• Trial. Every paid plan starts with a 7-day free trial and no card. If you never add a payment method, nothing is charged — the subscription simply pauses at the end of the trial.
• Payment. Taken by Stripe. Your card details go to them, not to us. Subscriptions renew automatically at the start of each billing period until you cancel.
• VAT. The prices above are the prices you pay — no VAT is added today. If we become VAT-registered, VAT is added at the prevailing rate and you'll know before it reaches your bill.
• Plan limits. Projects and active workers are as set out above. AI drafting is metered: Starter includes 3 AI-drafted documents a month; Professional and Business include 100 AI-drafted documents a month for every active user on the account; Enterprise is uncapped. An "active worker" is anyone who logged time in the last 30 days.
• Late payment. If a payment fails we'll tell you and try again. If it's still unpaid 14 days later we may suspend the account — your data stays put and stays exportable while a genuine payment problem is being sorted out.
• Price changes. At least 30 days' notice by email, and never in the middle of a term you've already paid for. If a new price doesn't work for you, cancel before it takes effect.

Move up, move down, or cancel from the billing page in your account, any time. No phone call, no retention script.

• Cancel and you keep full access to the end of the period you have already paid for. Nothing renews after that.
• Move up mid-term and Stripe charges the difference pro rata. Move down and the new price applies from the next renewal.
• After cancellation you have 30 days to export everything. We then delete your company’s data on the timetable in the privacy policy.
• Part-used periods are not refunded as a matter of course — see below.

We don't refund part-used billing periods as a matter of course. The 7-day trial exists so you can decide before you pay anything, and you can cancel at any point to stop the next renewal.

If we get something badly wrong — a serious fault, a charge that shouldn't have happened, a plan that was never usable — email support@stathia.com and we'll sort it out. We'd rather make it right than argue about it.

Nothing here limits any right you have that can't be excluded by law.

We don't promise a percentage. Stathia runs on infrastructure in London and we work to keep it up, but any honest software company will tell you an uptime figure is only worth what the monitoring behind it can evidence. Ours is published, live, at stathia.co.uk/status — including the history behind it and when it was last checked.

Planned maintenance is announced in advance where we can, and kept out of working hours where we can. If something breaks, the status page changes before anyone has to ask.

We can suspend or close an account if:

• A payment is more than 14 days overdue after we’ve told you and tried again.
• The account is being used unlawfully, or to attack, overload or reverse-engineer the service.
• We’re required to by law.

Except where the law forces our hand or the misuse is serious and ongoing, we give you notice and a chance to put it right first. On closure you get 30 days to export your data, and we'll help you do it.

If we ever discontinue Stathia entirely, you get at least 90 days' notice, a full export, and a refund of any period paid for beyond the closing date.

You can close your account whenever you like, from the billing page.

Nothing in these terms limits either party's liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited.

Subject to that, our total liability to you in connection with this agreement is limited to the fees you paid us in the 12 months before the claim arose. Neither of us is liable to the other for loss of profit, loss of contracts, loss of anticipated savings, or indirect or consequential loss.

Stathia is provided as it is. We don't warrant that it will be uninterrupted or error-free, and we don't warrant that a document it drafts is fit for a particular site without your competent review — see §4.

Stathia — the software, the interface, the templates, the name and the marks — stays ours. Your data, and the documents produced from it, stay yours. Using the product gives you no rights over ours, and hosting your data gives us no rights over yours.

If you send us feedback or an idea, we may use it to improve the product without owing you anything for it. That's the only thing in this section that runs in our favour, and it's here so nobody has to negotiate before telling us what's wrong.

Each of us will keep the other's confidential information confidential, use it only for this agreement, and protect it at least as carefully as our own. This doesn't apply to information that is already public, was already known, or has to be disclosed by law.

We may update these terms. For anything material — price mechanics, liability, what you're allowed to do — we'll email account admins at least 30 days before it takes effect, and you can cancel before it does if it doesn't suit you. The date at the top of this page is set by hand and only moves when the document does.

This agreement, and anything arising out of it, is governed by the law of England & Wales. The courts of England & Wales have exclusive jurisdiction.

If any part of these terms turns out to be unenforceable, the rest carries on. Nothing here creates a partnership or an agency between us, and no one outside this agreement can enforce it under the Contracts (Rights of Third Parties) Act 1999.

Stathia Ltd, company number 14590630, registered in England & Wales. Privacy questions: privacy@stathia.com. Privacy policy.